![]() ![]() I have had on-chat with Microsoft who suggest I contact HP. There is no documentation that came with the laptop, and notebook has nothing on it that is of the right format. I used 'productkey.vbs' to try to get the Product Key - but this is unacceptable to Microsoft (see error code). I am unable to activate this - I get an error code: 0x80041023. On Thursday, I upgraded to Windows 10 (not a clean install). The original OS was Windows 8, which I upgraded to Windows 8.1 last year (no problems). HP Envy DV7-7201TX Notebook - purchased from Warehouse Stationary, Langdons Road, Papanui, Christchurch on. ![]()
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